Visitor Assistant (7.4 hours per week - Sudley House Art Gallery)

Location: Mossley Hill (Sudley House Art Gallery)
Salary: £24,321.90 pro rata
Contract Type: Temporary
Position Type: Part Time
Closing Date: Thursday 09 October 2025 at 12 noon

Our people are at the heart of National Museums Liverpool. Colleagues from across the NML team make a difference every day, creating memorable experiences for everyone and challenging expectations. We pride ourselves on being a place for everyone, but we are always aiming higher, aspiring to be representative of the communities we serve. Through our people, we are building a culture which embeds trust, respect and inclusion and an organisation in which people are engaged and empowered to enable National Museums Liverpool to evolve. You could be just the right person to join us.  

We currently have the post of Visitor Assistant (7.4 hours per week - Sudley House Art Gallery) available.

Reporting to the Duty Manager (Visitor Experience), as a Visitor Assistant you will work within the Visitor Experience Team and be the first point of contact for our visitors, providing a welcoming, friendly, safe and enjoyable visit. You will interact with a diverse range of audiences to get the most from their visit, helping them to engage with our exhibitions, collections and activities whilst supporting our mission to create memorable experiences for everyone - challenging expectations.

We aim to deliver a high-quality, positive and rewarding museum experience that will encourage children, young people, and adults to gain the knowledge and skills they need to develop their educational attainment, cultural awareness, and life chances.

Being passionate about people, and excellent customer service, is essential. An ability to respond independently to queries and spot an opportunity to improve someone’s visit with well-timed guidance is also a must. You’ll also play a key role in maintaining our high Health, Safety & Security standards.

If you think you match the job description and our organisation ethos then click on the link to apply with your CV and supporting statement indicating how you meet the person specification. 

 

Additional Information

Disclosure and Barring Service Checks (DBS)

National Museums Liverpool carries out checks, at a level appropriate for each role, as part of our recruitment process. Checks are completed through the Disclosure and Barring Service, following a successful interview and conditional offer. Details of these checks are restricted to the People Team and not shared with recruiting managers.

If you have questions about the DBS service please visit https://www.gov.uk/government/publications/dbs-application-forms-guide-for-applicants.

 

Overseas Applications

National Museums Liverpool are not currently a sponsor organisation for those applying from outside of the UK. This means that we will be unable to sponsor applications for a work visas from those who live outside of the UK and do not currently hold the right to work.

For more information on whether or not you need a Visa to work in the UK please go to https://www.gov.uk/check-uk-visa.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.